Privacy Policy

Last Updated: October 26, 2023

Welcome to Michaels Shop at floraldecorsupply.com. We are a boutique purveyor of premium, enduring botanical decor, including artificial trees, lifelike floral arrangements, lush greenery garlands, and curated potted plants. We cater to discerning clients worldwide—from busy homeowners and interior decorators to professional event planners—who seek elegance without upkeep.

This Privacy Policy outlines how we collect, use, protect, and share your personal information. It reflects our commitment to transparency, security, and the refined, hassle-free experience we strive to provide in every interaction. By using our website, you consent to the practices described herein.

1. Information We Collect

To provide our seamless service—from browsing our collections to delivering your hand-packed botanical pieces—we may collect the following information:

• Personal Identifiers: Name, email address, shipping and billing address, phone number.
• Payment Information: When you make a purchase, we process payment details (such as credit/debit card number via our secure gateway or PayPal account). We do not store full payment card details on our servers.
• Transaction Details: Records of products purchased (e.g., Floral Stems, Greenery Wreaths, Potted Plants), order amounts, and transaction history.
• Account Information: If you create an account, your login credentials, preferences, and saved addresses.
• Technical & Usage Data: IP address, browser type, device information, pages visited, time spent on site, and referral URLs.
• Communication Data: Correspondence with our customer care team via email (e.g., [email protected]).

2. How We Use Your Information

Your data allows us to create a secure, personalized, and effortless experience, consistent with the quality of our artificial botanicals.

• To process and fulfill your orders for Artificial Trees, Tabletop Floral Arrangements, Greenery Mats, Bundles, and other products.
• To manage your account, provide order tracking, and save preferences for future visits.
• To communicate with you regarding orders, promotions, and tailored style updates (you may opt out at any time).
• To improve our website, product offerings, and customer service based on usage patterns.
• To prevent fraud, ensure transaction security, and comply with legal obligations.

3. Data Sharing and Disclosure

We treat your information with the same care we devote to packing your Floral Arrangements and Greenery Garlands. We do not sell your personal data. We may share information only in these limited circumstances:

• Service Providers: Trusted third parties who assist in payment processing (e.g., PayPal), shipping, website hosting, and analytics. They are contractually bound to protect your data.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, sale, or acquisition of our business assets.

4. Data Storage and Security

Your peace of mind is our priority. We implement robust measures to protect your information:

• Encryption: All transactions are protected by advanced encryption (SSL/TLS) and security protocols.
• Limited Storage: Sensitive payment information is not stored on our servers after transaction processing.
• Secure Infrastructure: We use industry-standard safeguards to prevent unauthorized access, alteration, or disclosure.
• International Data: As a global boutique, data may be processed and stored in the United States or other jurisdictions with adequate protections.

5. Your Rights and Choices

Depending on your location (including regions under GDPR, CCPA, and other privacy laws), you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Restrict or object to certain data processing.
• Data portability.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [email protected]. We will respond in a timely manner, consistent with applicable law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. These help us understand preferences—much like curating a collection of Floral Bushes or Greenery Picks suited to your style.

• Essential Cookies: Required for site functionality, such as secure checkout and account login.
• Analytical Cookies: Help us improve site performance and understand how clients interact with our collections.
• Preference Cookies: Remember your settings and preferences for future visits.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

7. International Transfers

We serve a global community of clients (shipping to most regions, excluding only some remote areas and specific parts of Asia). Your information may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws and provide adequate safeguards.

8. Children’s Privacy

Our website and products are not directed at children under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

Warmly,
The Michaels Shop Team